RETURNS
Because every piece is custom printed only after you order it, our return policy works a little differently than a typical retailer's. Here's exactly where we can help, and where we can't.
Since each item is produced specifically for your order, we're not able to offer returns or exchanges for sizing, color preference, or a change of mind. This is standard across print-on-demand. Nothing is pre-made or restocked, so there's no inventory to exchange into. Check the size guide before ordering if you're unsure.
If something arrives damaged, misprinted, or isn't what you ordered, we'll make it right with a free reprint or a full refund. No need to ship anything back to us.
If tracking shows your order as delivered but it hasn't arrived, let us know as soon as possible so we can look into it with the carrier.
We can cancel an order only if it hasn't entered production yet. Once printing has started, the order can no longer be cancelled or changed. Get in touch immediately if you need to cancel and we'll do what we can.
If anything above doesn't quite cover your situation, reach out and we'll sort it out directly.